Frequently Asked Questions
General Questions
What is AI Prompt Studio?
AI Prompt Studio is a platform that allows you to create stunning images and videos using artificial intelligence. Simply describe what you want to create, and our AI models will generate it for you.
Do I need any technical skills to use AI Prompt Studio?
No! Our platform is designed to be user-friendly. Just write a description of what you want to create in plain language, and the AI will do the rest.
What AI models do you support?
We support multiple state-of-the-art AI models including Google Gemini, DALL-E, Stable Diffusion for images, and Veo 3.1 and Sora 2 for video generation.
Account & Billing
How do credits work?
Each image generation uses 1 credit, and video generation uses 5-10 credits depending on duration and quality. Credits refresh monthly with your subscription.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.
Do unused credits roll over?
Credits do not roll over to the next month. We recommend choosing a plan that matches your monthly usage needs.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal through our secure payment processor, Stripe.
Content & Usage
Can I use generated content for commercial purposes?
Commercial usage rights depend on your subscription plan. Creator and Professional plans include commercial usage rights for all generated content.
Who owns the content I create?
You retain ownership of the content you create using our platform. However, please review our Terms of Service for detailed information about content rights and usage.
What is the watermark and how can I remove it?
Free plan users have a watermark on their generated content. Upgrade to Creator or Professional plan to remove watermarks from your creations.
What content is prohibited?
We prohibit the generation of illegal content, explicit adult material, violence, hate speech, and content that infringes on others' rights. Please review our Terms of Service for complete guidelines.
Technical Questions
What image resolutions are available?
Resolution options depend on your plan: Free users get standard resolution, Creator users get HD resolution, and Professional users get 4K resolution output.
How long does generation take?
Images typically generate in 5-30 seconds. Videos may take 1-5 minutes depending on duration and complexity. Premium users enjoy priority queue for faster generation.
What video durations are supported?
You can generate videos from 4 to 16 seconds in length. Longer videos use more credits.
Need More Help?
If you have a question that's not answered here, please contact our support team through the Contact page or email us directly.